Pastimes Online Ltd. shipping rates are based on Canada Post & are subject to change without notice. We ship all items within two days of receiving payment & are currently shipping within Canada and the United States only. Once an order is received and processed for shipping a Canada Post tracking number will be emailed to the address indicated on the original order/payment form. Please note there may be additional shipping and handling for US orders.
|Standard Orders||Over Sized Orders|
Should you not receive your item(s) within 10 days of ordering please contact us by email at (Contact Us).
We hope all of our customers are 100% satisfied. We have a 15-day return policy on items you are not satisfied with. Refunds will be issued once items are returned to us. Refunds will not be given for shipping & handling charges. Return Shipping and Handling charges are the responsibility of the customer. Pastimes Online Ltd. will not accept returns that are COD. A 20% restocking fee is charged for returns. Sale items and cut yardage may not be returned. Due to copyright laws patterns, books, and embroidery cards may not be returned. All returns must be in original condition and packaging, and they must not have a smoke odour to them. Returns that have a smoke odour will not be refunded.